Return and Refund Policy

General Policy

Meypato Rooms Private Limited is committed to providing a seamless experience for rent owners and tenants under our platform. This policy outlines the terms related to cancellations, refunds, and modifications.

Cancellation Policy

• No-shows in escort-to-rent service will not be eligible for any refund.
• If a tenant chooses to vacate before completing the minimum stay period of 6 months (as mandated by Meypato) or the duration specified by the property owner, the deposited security amount will not be refunded.

Refund Policy

• If a booking is eligible for a refund, the amount will be processed via the original payment method within 14-28 business days.
• Refunds may be subject to deductions, such as service fees, transaction fees, or processing charges.
• Refunds will only be issued in cases where the booking is eligible under our cancellation policy.

Exceptions and Special Cases

• In exceptional circumstances (e.g., natural disasters, unforeseen operational issues, or technical errors on our platform), full or partial refunds may be granted at the sole discretion of Meypato Rooms Private Limited.
• If Meypato Rooms Private Limited is unable to deliver a service due to operational constraints, customers will be offered an alternative option or a full refund.

Policy Updates

Meypato Rooms Private Limited reserves the right to modify this policy at any time. Any updates will be communicated through our official website.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at: