Privacy Policy

Meypato Rooms Private Limited ("Meypato," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Meypato Rooms web application (the "App" or "Platform").

By using the App, you consent to the data practices described in this policy.

Information We Collect

We collect information primarily to provide, maintain, and improve our services.

Personal Information (Directly Provided)

This is information you voluntarily give us when you register or use our services:

• Identification Data: Name, date of birth, and government-issued ID proof (required for verification).
• Contact Information: Email address and mobile phone number.
• Financial Data: Payment details when making a booking (processed securely via third parties).
• User Content: Any reviews, ratings, or communications you post on the platform.

Usage and Technical Data (Automatically Collected)

When you access the App, we automatically collect certain technical information:

• Device Information: IP address, device type, operating system, and unique device identifiers.
• App Activity: Search queries, property views, and time spent on pages.
• Location Data: General location data inferred from your IP address or, with your consent, precise location data to show nearby listings.

How We Use Your Information

• To Provide Services: To manage your account, process bookings, and handle secure payments.
• Verification and Security: To verify user profiles and properties, ensuring a secure platform.
• Communication: To send booking confirmations, receipts, and important security alerts.
• Improvement: To monitor and analyze trends, usage, and activities to improve the App.
• Legal Compliance: To comply with applicable laws, including the Information Technology Act, 2000.

Disclosure of Your Information

We only share your information with select parties necessary to operate our platform or as required by law.

• Property Owners/Partners: We share necessary contact and identification information to facilitate the rental process.
• Third-Party Service Providers: We use third-party payment gateways for secure transaction processing.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Corporate Affiliates: We may share data within Meypato Rooms Private Limited and its corporate affiliates.

Data Security and Compliance

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no electronic transmission or storage method is 100% secure. We are committed to processing and protecting your data in accordance with applicable data protection laws in India.

Your Privacy Rights

You have certain rights regarding the personal information we hold about you:

• Access: You can request access to the personal data we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete information.
• Account Termination: You can request termination and deletion of your account (subject to legal retention requirements).

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: